This post is also available in: French
The receptionist is a terrifically important role for corporate businesses:
- There is nobody else in the company who interacts on a daily basis with every single colleague from CEO down.
- There is nobody else in the company who has the opportunity to make a positive impression on every single visiting client.
- Put simply, there is nobody else in the company with the same ability to make an impact on the image of the firm.
The receptionist is the first point of contact for potential clients, vendors, and essentially anybody looking to initiate contact with the business, whether by telephone or in person. The receptionist is a particularly key element in the smooth running of any professional services business, and as such is a highly valued and appreciated member of the support team.
Types of Client
DJG Consulting works regularly on reception positions, mainly for corporate clients in the Paris region. Typically we work with the following sectors: Law firms, Banking, M&A boutiques, Private Equity and Management or Strategy Consulting firms.
Receptionist duties could include, but not be limited to, any of the following:
- Welcoming clients or guests visiting the premises.
- Alerting colleagues to the arrival of their appointments.
- Managing meeting room bookings.
- Preparing meetings rooms and ensuring all materials are present.
- Answering incoming calls, managing the switchboard.
- Liaising with external service providers and suppliers.
- Managing taxi bookings.
- Looking after incoming and outgoing mail.
- Managing courier services.
- Various ad-hoc administrative tasks.
Profile and Skills
The main skill required for a Receptionist is to be a positive, enthusiastic and confident communicator. Communication is key: you will be speaking to all types of people both in person and on the telephone throughout the day. You need to be well organised and methodical. To be calm and be able to prioritise. You need to be smart, well presented and punctual. In addition, an ability to be a positive influence on the mood of the office is a huge bonus to any company. Some more specific skills or qualifications could include:
- Fluency in a foreign language (often English / French).
- Educated to degree level (BTS or Licence).
- Good computer literacy (Word, Excel, Outlook)
DJG Consulting candidate process
Amazingly, Receptionist is a role sometimes undervalued and overlooked by recruiters and recruitment firms in Paris. This is because it is not an easy role to work on, with many of the skills required being “soft skills” that cannot be learned at school. It is for this reason that an in-depth interview with one of our experienced consultants is essential if we are to help you find the right position. We will take the time to understand your career goals, your current skill set and how your professional experience to date is going to help you get to where you want to be. We will also help you determine what the best type of professional environment for you will be. We will test your foreign languages orally during the interview and also with a more formal testing process. We will also test your computer skills. It will be quite a rigorous interview process.
Receptionist salaries for the roles we work on in Paris typically vary between 24 – 35K€ + benefits, depending on experience.
Career progression for a receptionist include pathways towards Team Leadership, Office Management or becoming a fully-fledged Executive Assistant. Whilst in post, it is often possible to lay the foundation for an in-house promotion by, for example, assuming more responsibilities for facilities, becoming involved in ad-hoc projects such as events, or being asked to cover with assistant duties. The most common direct progressions include:
- Reception team leader
- Team Assistant
- Administrative Assistant
Many companies do encourage internal career progression for receptionists. It is still quite common in Paris though for a receptionist to change company in order to change job. You would typically expect to have 2 to 3 years experience in a stable receptionist position before receiving an internal promotion.
Do feel free to contact us to discuss this if you think the time is right for you to take the next step in your career.
Click here to view all our current Receptionist jobs in Paris. View Job descriptions, required profiles & projected salaries. If you are looking for a job visit our Career Advice section & Recruitment News for lots of helpful tips.
Take a look at our current jobs: Investment Banking Jobs / Office Manager Jobs / Private Equity Jobs / Corporate Finance Jobs /Consulting / Insurance / General / Legal Jobs / M&A Jobs / Retail & Luxury Goods Jobs
If you are an employer looking for a recruitment company in Paris review our Investment Banking Recruitment & Secretarial Recruitment for more information about DJG Consulting Recruitment Paris. Please don’t hesitate to contact us or review our clients page to see how we can help you find the right candidates. You can also visit our About Us page for further information and references.
DJG Consulting’s Paris Secretarial & Support Salary Survey is now available.